[Resolved] Redbus — didn't get refund

Sagarli

from Pune, Maharashtra

Address:	Amravati, Maharashtra, 444905
Website:	www.redbus.in

I booked ticket on 25 Aug from amravati to Pune but it didn't confirm and also I dint get refund to my bank account. Kindly find the below mail for confirmation

On Sat, Aug 25, 2018, 19:06 wrote:
Dear dipti likhar,
We noticed that your transaction through our payment gateway may not have completed. Please find a copy of your transaction details included below:
Merchant: www.redbus.in

Transaction ID: [protected]
Amount: 1629.00
Date:[protected]:07:18
Phone Number:[protected]

In the rare event that you have been charged, Please contact seller at www.redbus.in
Regards,
PayU on behalf of www.redbus.in
payu

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Oct 6, 2018

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Sep 05, 2018

Red Bus Customer Care's response Dear Customer,

Greetings from redBus!

Trip id[protected]

We are extremely sorry for the delay in resolving this. We have initiated the full refund today. The amount will reflect in your account within 7 bank working days. We are sorry again for the distress!

Thank you for contacting us.
Team redBus.

Sep 23, 2018

Updated by Sagarli It's been so long, still I haven't received my fund back

Sep 25, 2018

Updated by Sagarli Can I get any revert

Sep 26, 2018

Updated by Sagarli It's really pathetic...till now I haven't received my refund