[Resolved] Redbus — due to cancellation of bus refund booking amount

Mahendra Chowda

from Ahmedabad, Gujarat

Website:

www.redbus.com

I have been booked two tickets from shirdi to vadodara through red bus with details ticket no. Tm5b84132088 bus service provider-eagle falcon bus
Pnr no. 74268028 date of journey 15.04.2018 departure time 19.00 hrs
But bus service was cancelled due to technical problem in the bus as sms received from service provider on 15.04.2018 at 21.00 hrs. And as directed by the driver of the bus at the boarding point i travelled to my destination by own arrangement along with three other same bus passengers paying rs.2500/ per head. Please refund the booking amount of above red bus booking immidiatly.

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May 19, 2018

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Apr 17, 2018

Red Bus Customer Care's response Dear Mahendra,

Greetings from redBus!!!

We are sorry that your bus was canceled by the bus operator. We have initiated the full refund of your ticket as the bus operator could not provide you an alternative. You will receive the refund back to the payment source within 7 bank working days.

Please feel free to reach us at [protected]@redbus.in for any help in future.

Regards,
Team redBus.