[Resolved] Redbus — extra charges

[Resolved] Redbus — extra charges

D Dominic Virgil from Tiruvannamalai, Tamil Nadu

I booked 2 bus tickets in redbus. After selecting seats i checked the total fare. Then i selected the bank and used the some from my wallet and then entered the credential and then i noticed they charged me rs.4. After booking my ticket, i checked the fare, they took amount from wallet and reduced the amount in bill (For example, if i used rs.84 from wallet and in final bill they showing only rs.80 only but they took rs.84 from me). I reached the support and they didn't give me a proper response. The same thing happened to me during the return ticket also. I have screenshots.. +1 photos Was this information helpful? No (0) Yes (0)
Nov 28, 2019 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Oct 21, 2019 Red Bus Customer Care's response Hi Dominic, Greetings from redBus!! We regret the inconvenience caused. Some thing like this should not happen. Kindly share ticket id and your registered email id with us to check and assist you further. Awaiting for your revert. Thank you, Team redBus Verified Support Oct 28, 2019 Red Bus Customer Care's response Hi Dominic, Greetings from redBus!! We regret the inconvenience caused. Some thing like this should not happen. Kindly share ticket id and your registered email id with us at [protected]@redbus.in to check and assist you further. Awaiting for your email. Thank you, Team redBus
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Comments

Umesh kasat

from Pune, Maharashtra

I was book AC shivshahi and at the station we all the passenger know that the AC shivshahi cancel and they provide us a ordinary bus and also not proper a single seat for setting. I m really getting a very bad experience on red bus ... Hope so they will revert me and talk to me about this other wise I will go to consumer court... That's it

Shriti Kumari

from Mumbai, Maharashtra

Please refund my money.travel agent of atiyana airwings misguiding me. M confirmed my tckt to patna otherwise i cancelled, if i know this bus was not stop at dehri on sone.i ve no cll recording.he speaks from me jo krna hai krlo paise nai milenge ...