[Resolved] Redbus — for bus related complaint

Milton Kumar

from Delhi, Delhi

Website:

WWW.Redbus.com

I booked tickets through redBus from Patna to Delhi in AMAR TRAVEL. Then I got the number of coordinatonter to reach boarding point I tried multiple times but they don't receive my call even they cut my phone although I complaint headquarters of AMAR TRAVEL regarding this issue they also aren't give me any details. I tried to call redbus complaint no regarding this issue but I wasn't able to lodge a complaint. So please give me feedback about this matter & take appropriate actions against this.

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Jul 25, 2019

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Jun 21, 2019

Red Bus Customer Care's response Dear customer,

Greetings from redBus!

We are sorry to hear that you faced the inconveniences during your journey. We have taken your concern with the operator and ask him to ensure that such instances never occur in the future. We are committed to ensuring a pleasant customer experience and will definitely ask the bus operator to be more careful in future.

You can rate/ review the bus operator based on the experience you had in the link shared to your e-mail id. Thank you for your co-operation.

Thank you for contacting us.
Team redBus.