[Resolved]  Redbus — fraud service from redbus bus operator

Address:

Mumbai City, Maharashtra, 401107

Hi team,

It was very very dispointed to inform you that the service which was provided by redbus contractor was pathetic and redicoulous.

Escalation resaon-:

1. Bus came 30min delay due to which it cause delay in our official trip.

2. Bus contractor had drop at different locations (Gorai jetty) which was never mentioned ever in my booking but he was saying that you have to get down there and from there you have to catch ferry and go to water kingdom.

3. Mr. Hiten kotak was not at all listening that i had requested bus for water kingdom not to gorai jetty and trip include for 222 km but he was not at all ready to listen.

4. Mr. Kotak was saying do whatever you want and was using bad words and unprofessional talks and denied to dropped at water kingdom
Was mentioned in my booking details

5. Because of mr. Kotak bad attitude we all 20 people had to get down at gorai jetty and had to catch ferry for water kingdom even though we had booked bus for it.

6. Unnecessary me along with my team had gone through mental torture as well as all 20 people had to pay extra jetty fair 50rs per person.

7. I was fully dispointed with redbus service i expect strict necessary action should be taken care from redbus on such contractor and redbus should compansate refund for such bad experience.

Expecting positive response from redbus