[Resolved]  Redbus — i am complaining about not receiving my refund and the customer care being unresponsive.

I booked a redbus from delhi to rishikesh on 20 july 2019.

The booking got immediately cancelled right after booking. There was no initiation of cancellation from my side.

Then i received a message of refund for the full amount and that it'll be transferred to me by 2-7 working days. I received a mail too for the initiation of the payment for the refund of the full amount.

Then i received another message but on whatsapp with an image stating a wrong amount for my refund and the image said that the cancellation was initiated by me. I sent them a screenshot of the mail that says refund of the full amount.

I tried to contact redbus on whatsapp and call too but no response comes from the other side.

Today is 31st july and i have not received any response yet, let alone the refund.