[Resolved] Redbus — I can't access my wallet and customer care didn't responded | |
Hi, I have been trying to contact customer care service for past 1 week. My redbus wallet has 3060/- rupees. And now i can't activate my wallet. When i try to verify my phone number [protected], they says that the number already exists. I contacted customer care and they said my wallet is currently disabled. I don't understand why they should disable my wallet. Atleast refund my money back to my account. Email: [protected]@gmail.com Contact: [protected] Was this information helpful? | |
Apr 27, 2019 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Mar 21, 2019 Red Bus Customer Care's response Dear Customer, Greetings from redBus !! Sorry! We regret to inform you that your account is being reviewed for suspicious activity as our systems alerted us based on several behavioral factors. As per terms and conditions, wallet is in DISABLED status. We will not be able to activate your wallet. Thank you, Team redBus | |
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Domlur Layout, Karnataka, Bangalore, Karnataka, India - 560071
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Ticket no: Tn[protected]
Pnr no: UNI2572128
karaikal to chennai on Tuesday, March 5, 2019
Bus trip has been cancelled ticket amount has been not refunded