[Resolved] Redbus — I didn't get my refund money | |
Redbus mticket Route: krishnagiri to ooty Ticket no: tp3p72876518 Passenger: arockiam prasanna (44, male) Pnr: ts[protected]xiou/33975059/b. Lore - ooty a/c sleeper.. Travels: srs travels Departure: 11:55 pm mar 17, 2020 Seat numbers: 7l Total fare paid: rs.787.5 Boarding point: krishnagiris r s travels Landmark: near rayakota flayover Address: d/no 3/84, 85. N h 7 salem by pass, near hotel saravana bhavan Boarding point contact: [protected] Srs travels customer care: [protected] I cancelled this ticket.. Still i didn't get my money back.. I called customer care people are saying refund is initiated but the thing is whether i have to wait for months or years to get my money back?? Poor punctuality and poor hospitality Was this information helpful? | |
May 7, 2020 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Apr 06, 2020 Red Bus Customer Care's response Hi Arockiam, Greetings from all o[censored]s, here at redBus! Thank you for reaching out to us regarding the refund status for your ticket id TP3P72876518. I understand that this experience may be causing an inconvenience to you, and I am truly sorry. Upon receiving your query, we re-checked our internal systems and the payment gateway to re-confirm your refund status. Both checks indicate that the refund has been successfully processed by redBus on 17th March to the mode of payment used by you for this transaction. The refund for your ticket has been initiated from our end on 17th March to the mode of payment used by you for this transaction. Basis the policy of your bank, the amount should reflect in your account within 5 - 7 business days. Details of the transaction are given below: • PO No. : [protected] • Refunded Amount: Rs. 787.5/- Since the refund period has transpired and you have not received the amount yet, we request you to get in touch with your bank. I hope this response was satisfactory. Once again, I thank you for choosing redBus and apologize for any inconvenience caused. Have a great day! Take Care, Team redBuddy Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same. | |
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