[Resolved] Redbus — I haven't received my refund | |
On 26 january i booked my ticket on red bus ( jaipur to delhi) and ticket amount was 415Rs and red bus cancelled my ticket on the same day and message send on my mobile no in 2-7 days they refund my money and I didn't cancel my ticket and they charge 40 Rs as cancellation amount and one week has passed and I want to know my refund status and as soon as possible please refund my money.
Was this information helpful? | |
Mar 12, 2019 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Feb 05, 2019 Red Bus Customer Care's response Dear Customer, Greetings from all o[censored]s, here at redBus! Thank you for reaching out to us for your query. In order to resolve your query/issue, we request you to please provide the redbus ticket id with us to look into it via [protected]@redbus.in. We'll be happy to help you out. Once we receive these details, we will work on the resolution. Once again, I thank you for choosing redBus. Have a great day! Look forward to your response. With thanks, Team redBus | |
 1 Comment | |
Comments
Sir we cancelled ticket from tirupati to ongole we got a message from you, but the money can not be debited in my account
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
67%
Complaints
3897
Pending
279
Resolved
2489
View all 3897 Red Bus reviews & complaints
Domlur Layout, Karnataka, Bangalore, Karnataka, India - 560071
View all Red Bus contact information