[Resolved]  Redbus — irresponsible management

Address:Krishna, Andhra Pradesh

Today i am travelling to vizag in svkdt travels, i have booked tickets trough red bus, actually my boarding point is hanuman peta and i was reached at right time but bus was left before boarding time without informing me, later i was received cal from travel agent and he said come to control room stop and i reached and asked superior mr. Bujji reason for this inconvenience, he responded very arrogantly and aggressive tried to attack me. Please take appropriate action on him to avoid these type of actions towards customer
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Apr 12, 2019
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Mar 11, 2019
Red Bus Customer Care's response
Dear Koneru,

Greetings from redBus!

We are sorry to hear about your poor experience and feel terrible about this. Kindly share your concern along with ticket detail at [protected]@redbus.in. We'll check and get back to you with positive updates at the earliest.

Thank you,
Team redBus
Complaint comments 

Comments

Sir, I booked a ticket from red bus on 11-03-19 amounting 750 from Hamirpur (H.P.) To Delhi (ISBT Kashmiri Gate) but at last amount deduct and payment failed. Pls refund it
Regard
Kishor

I have booked 5 tickets from vellore to bangalore on 3rd march 2019 boarding point is bypass road departure time is 6:45pm and bus came at 8:35 when I called the operator he was rude against us

Ticket booked for 4 people from Chennai to Coimbatore for March 8th Travel for emergency. But ticket is not processed. but amount debited from my bank account.

Request for immediate money, as i need this money to go to Coimbatore for emergency purpose.

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