[Resolved] Redbus — irresponsible management

 
4 Reviews
Vijayawada, Krishna District, Andhra Pradesh, India
 Chowdary Koneru on Mar 10, 2019
Today i am travelling to vizag in svkdt travels, i have booked tickets trough red bus, actually my boarding point is hanuman peta and i was reached at right time but bus was left before boarding time without informing me, later i was received cal from travel agent and he said come to control room stop and i reached and asked superior mr. Bujji reason for this inconvenience, he responded very arrogantly and aggressive tried to attack me. Please take appropriate action on him to avoid these type of actions towards customer

irresponsible management
Complaint marked as Resolved Apr 12, 2019

Complaint Status


[Mar 11, 2019] Red Bus customer support has been notified about the posted complaint.
Verified Support
Red Bus Customer Care's response, Mar 11, 2019
Dear Koneru,

Greetings from redBus!

We are sorry to hear about your poor experience and feel terrible about this. Kindly share your concern along with ticket detail at [protected]@redbus.in. We'll check and get back to you with positive updates at the earliest.

Thank you,
Team redBus
Complaint comments  3 Comments     Updated: Share0Tweet0

Comments

Sir, I booked a ticket from red bus on 11-03-19 amounting 750 from Hamirpur (H.P.) To Delhi (ISBT Kashmiri Gate) but at last amount deduct and payment failed. Pls refund it
Regard
Kishor

I have booked 5 tickets from vellore to bangalore on 3rd march 2019 boarding point is bypass road departure time is 6:45pm and bus came at 8:35 when I called the operator he was rude against us

Ticket booked for 4 people from Chennai to Coimbatore for March 8th Travel for emergency. But ticket is not processed. but amount debited from my bank account.

Request for immediate money, as i need this money to go to Coimbatore for emergency purpose.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    59%
    Complaints
    2190
    Pending
    74
    Resolved
    1273
    location
    Domlur Layout, Karnataka, Bangalore, Karnataka, India - 560071
    Redbus - irresponsible management