[Resolved]  Redbus — misbehaviour

Website:www.redbus.in

I have a complaint to be made on kgn travels. My name is mano... I had booked it with my friend’s app. Travel date was on 17th. There was a girl customer in our bus and since she was the only girl in the bus, she felt uncomfortable to travel further and she wanted to get down from the bus at the next stop which is electronic city bangalore but the kgn employees / driver, who were also drunk didn’t let the girl get down at electronic city and she was so scared since the light was not on in the bus. Then i had to fight with them to get her down in bangalore itself. So unprofessional. It could have let to much worse too.

Regards
Mano
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Sep 20, 2018
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Aug 20, 2018
Red Bus Customer Care's response
Dear Customer,

Greetings from redBus.in!

This does not sound right at all. We request you to share the ticket id to us on [protected]@redbus.in and we shall have the issue escalated to our relevant team on top priority.

We request your co-operation for further assistance.

Regards,
Team redBus.
Complaint comments 

Comments

Dear Red bus, I booked a ticket from Bangalore to Sulthan bathery in Ac scania Ksrtc on 16Aug 2018.The service got canceled. I am not able to get my refund.
Pnr No:K 6001149. Amount Rs1060.
Kindly refund ASAP.

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