[Resolved] Redbus — money debited but ticket not issued

[Resolved] Redbus — money debited but ticket not issued

S Sumaja Sree from Bengaluru, Karnataka

Hi, i tried to book a ticket from red bus through tez app from bangalore to kavali on 9th of this month, money is debited from my account but ticket is not issued. But when i check tez money is sent to red bus but ticket is not issued. When i tried again same happened. So money is debited from my account two times. Could you help on this... As a total of 1140 is debited from my account. Was this information helpful? No (0) Yes (0)
Sep 14, 2018 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Aug 12, 2018 Red Bus Customer Care's response Dear Sumaja, Greetings from redBus.in! We sincerely apologize for the inconvenience caused. We would request you to share your registered e-mail id and date of transaction to us on [protected]@redbus.in and we shall look into it on priority. We request your co-operation for further assistance. Regards, Team redBus. Aug 13, 2018 Updated by Sumaja Sree Hi redBus team, I shared my details. Can you please look into this asap and refund my money.
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Sumaja Sree

from Bengaluru, Karnataka

Hi redBus team,

I shared my details. Can you please look into this asap and refund my money.

wilson doss

from Chennai, Tamil Nadu

I want to cancel my ticket from Karaikal to Tiruchirapalli Thursday, August 9, 2018 Ticket no: TM[protected], PNR no: UNI2308129. I tried to cancel the ticket but i cannot able to cancel, i contact bus operation they told me u can cancel through Redbus cancellation options but it showse error cant able to cancel contact to customer support.