[Resolved]  Redbus — money not refunded and unsupportive behaviour

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.redbus.in

I tried to book ticket using redbus.in website but unfortunately due to some technical glitch the tickets were not generated. I asked them to refund on the same day i. E. On 3rd nov but it was not possible from their end. The amount for the same ticket was debited twice from my account and i got the refund of one and that too on 15th nov which was very late from the date of the incident. And since then i have been suffering and calling them for the refund. I haven't received any positive response from their end and now almost half month has passed and half of my amount hasn't been refunded yet. So now i want the compensation for the time, money and stressful efforts made by my side plus the unethical behavior and not at all supportive nature from their end.
Was this information helpful?
No (0)
Yes (0)
Dec 25, 2017
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Nov 24, 2017
Red Bus Customer Care's response
Dear Garima,

Greetings from redBus.in!

As requested in your earlier complaint, please share your registered e-mail id, contact number along with the date of transaction or complaint id to us on [protected]@redbus.in and we shall look into the issue raised on top priority and share an update.

We request your co-operation in this regard.

Regards,
Team redBus.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Red Bus
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    67%
    Complaints
    3899
    Pending
    278
    Resolved
    2490
    Red Bus Address
    Domlur Layout, Karnataka, Bangalore, Karnataka, India - 560071
    View all Red Bus contact information