[Resolved] Redbus — money not refunded
RaRaghu Ganji on Jul 17, 2018
I booked my bus ticket by REDBUS on 18 Jun 2018(Ticket number (TIN): TM7U63084989 from Bangalore to Hyderabad for dated 18 june 2018 that tckt amount was 350/- Rs. and cancelled it on 18 June( reference id: [protected] f )
But my problem is that still i have not received that refund amount in my bank account and in received cancellation mail you mention that i will return that amount within 5 days( For your reference i am forwarding your mail with this mail).
Why they are not refunding my cancellation amount and my request is to please refund my money . please give me response as soon as possible.
Complaint marked as Resolved Aug 17, 2018
[Jul 17, 2018] Red Bus customer support has been notified about the posted complaint.
Verified SupportRed Bus Customer Care's response, Jul 17, 2018
Greetings from redBus.in!
Ticket id : TM7G90790010
We would like to inform you that the refund has been completed from our end as per the cancellation policy and the same should have reflected by now. We request you to get in touch with the support team of your bank with the refund reference number "[protected]" for assistance.
We thank you for your co-operation.
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