[Resolved] Redbus — Money not returned after cancelled trip on December 05 2016

rajakrishnamca

from Chennai, Tamil Nadu

Address:	600024
Website:	redbus.in

I have booked a ticket in swamy ayyappa travels from Salem to chennai on December 05 through redbus. But due to Tamil nadu chief minister death bus operator has send a msg that trip has been cancelled. Till now I didn't received my money back to my account. Really when someone cheating us it's making mentally disturbed.

Please do the needful and I want my money back.

Am keep on sending mail to redbus customer care but no response. If I call their customers care number but not connecting.

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Jan 21, 2017

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Dec 20, 2016

Red Bus Customer Care's response Hi Raja,

Greetings from redBus!!

We are sorry for the delay in response.

Firstly, please accept our sincere apologies for the inconvenience caused.

We request you to kindly provide your Ticket id and registered email address so we can check and get back to you at the earliest to address your issue on priority.

Feel free to reach us at [protected]@redbus.in for any further assistance.

Regards,
redBus Team.

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Comments

Rhama Ganesh

from Chennai, Tamil Nadu

I cldnt cancel the ticket at last moment...my ticket totally costs 1500..u wil not refund the amount also..since morning we have been trying and der is no use...ur customer toll free num s of no use...they dnt even attend d calls...i want my entire amount of ticket refunded ...

thom

from Mumbai, Maharashtra

I have booked a ticket on 23.05.2016 to travel from Thoothukudi to Bangalore on 27.05.2016. The same has been cancelled on 25.05.2016 vide ticket no. TJ6P37375455. The message came as" the refund amount will be available in redbus Wallet". Kindly confirm the same at the earliest.