[Resolved] Redbus — money refund

V Rajasekhara reddy

from Chennai, Tamil Nadu

Address:	600014
Website:	redbus.in

On 10.10.2018, i tried to book bus tickets (Twice) and the amount got deducted from my account. However, ticket was not booked. Initially they told to refund the same in 7 days. After 7 days there was no sight of money coming back. I tried to contact their customer care, but there was no response. I contacted them through e-mail, they have requested for account details and the same was provided on 06.11.2018. Even now neither i received response from red bus customer care nor money. Please look into the same.

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Dec 22, 2018

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Nov 21, 2018

Red Bus Customer Care's response Dear Rajasekhara,

Greetings from redBus !!

We are sorry to hear about your complaint. In order to resolve your concern, kindly share email id and contact number used for booking along with transaction date at [protected]@redbus.in and we will look into it.

Thanks,
Team redBus