[Resolved]  Redbus — My bus miss due to bus not coming on boarding point

Address:C-140/2 mayur nagar indore

Dear sir,

I am vikas mushra, Yesterday[protected]
I book tickit from dhariwal travels, pune to indore by red bus amount of 2940 /- ticket No :-TRBH69917699 bus No MP13P7741 my boarding point nigdi time 9:20PM
My bus miss due to your poor response poor service, I am many time call to driver how many time take to bus reach nigdi every time saying only 20min to 30min

I am waiting from 9:20PM to 11:30pm

On 11:30pm driver say bus not coming nigdi you come on nasik phata I give auto charge I am going nasik phata by auto but bus was not available there I am calling again he saying plz call to office bus is full

I am calling office he is also denied

I was alone on night on road I also I have loss many

the bus service is very poor

I hope you will take some action and do the needful as soon possible.

Plz provide my refund asap

Regard
Vikas mishra
[protected]
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Jan 4, 2023
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Nov 09, 2022
Red Bus Customer Care's response
Hi,

Greetings from redBus Team!

We are checking on your concern and we will get back to you soon with updates.

Please allow us some time.

Thank you
Team redBus!

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.
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