[Resolved]  Redbus — neglecting safety of female passenger

I with my fellow female colleague had booked bus ticket of 1:30am from viman nagar to ahmednagar since we landed at 12:30 on airport. When we reached destined location after confirming with dolphin bus coordinator, the bus was not there and after calling, the coordinator told that bus will take more 2 hrs.
We soon tried booking another bus but it also took payment and showed delay of 2 hrs after that.
It is not about money, it is about how badly we are treating female travellers. We can ensure safety of ourselves but if we want to trust on any renowned traveller mode, what is the option?
After this big fiasco, we succeeded catching a regular st bus by looking at the 30 more people travelling with us
Requesting m/s redbus and dolphin travels, not to play with women's safety.
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Mar 25, 2020
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Feb 23, 2020
Red Bus Customer Care's response
Hi,

Greetings from redBus!

We definitely understand your concern. Please share the ticket ID via mail on [protected]@redbus.in so that we can fetch the details and work on it.

Thank you for contacting redBus.

With regards,
Team redBus.
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