[Resolved] Redbus — no refund

[Resolved] Redbus — no refund

G Gautamg1 from Bengaluru, Karnataka

The PG reference number is 43761478 trip id[protected]. the refund amount of Rs.496/- has already processed on 28th January 2018 But till now it is not cradited to my account, Phone no-[protected] And also submitted bank statement to redbus by email. Your a/c no. XXXXXXXX2672 is debited for Rs. 496.00 on[protected]:31:51 (UPI Ref no[protected]. Was this information helpful? No (0) Yes (0)
Mar 13, 2018 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Feb 10, 2018 Red Bus Customer Care's response Dear Customer, Thank you for contacting redBus regarding the refund status of your Trip id[protected]. I am pleased to inform you that the refund for amount Rs 496/- has been processed on 28th January 2018 and the reference number for the same is “43761478”. The amount will be refunded within 7 working days from the date processed. We request you to get in touch with your bank for further assistance. I am hoping that we have resolved the issue to your satisfaction. In case you have any further queries, please revert on this email and our system will automatically re-open your ticket. You will shortly be receiving a survey link regarding this response. We would really appreciate if you could take a moment and provide your feedback. Your inputs are very valuable to us. Thank you for choosing redBus and have a great day ahead. Regards, Team redBus Feb 10, 2018 Updated by Gautamg1 What do you mean by 7 working day it's already 9 working day passed but till now my money not cradited.
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