[Resolved] Redbus — no refund | |
I booked scania ac seater bus from palakkad to bangalore on 13-05-19.. Bus got punctured at night 2'0 clock and bus company (Universal bus service) didn't provide any alternative till morning 7:30.. They gave only non ac bus that didn't have proper seating and that was till hosur not bangalore.. Called redbus customer service, they told it will take 3 days to process your complaint and after 3 days no response.. I called redbus customer service they told "there is no refund", it is worst bus booking app, my friend booked through goibibo for the same bus and he got refund
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Jun 24, 2019 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support May 24, 2019 Red Bus Customer Care's response Hi Customer, Greetings from redBus! Something like this shouldn't have happened. We're extremely sorry for any inconvenience caused. Please share the ticket ID along with concern to [protected]@redbus.in for further assistance. Thank you for contacting us. Team redBus. | |
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Domlur Layout, Karnataka, Bangalore, Karnataka, India - 560071
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