[Resolved] Redbus — no refund of bus cancellation, fraud cheap online company | |||||
Date 14 october 2018, bus ticket no. Tmba61394878. Journey was expected from gurdaspur to chandigarh. After reaching to spot bus operator said bus is cancelled. Red bus didn't informed us regarding bus cancellation and we struggled to reached the destination. Since (30 days passed) i have called and emailed so may times to red bus to refund my amount they simply say bus was not cancelled we will not refund. Even i send them call recordings of the bus operator describing about bus cancellation. Even the bus operator exchanged e-mail to red bus cc my mail. To refund the amount they hardly register your complaint. Red bus is cheap and fraud online services provider, they function extortion unit once you paid you will not get refund. Was this information helpful? | |||||
Dec 22, 2018 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Nov 21, 2018 Red Bus Customer Care's response Dear Customer, Greetings from redBus !! We understand that you must be highly disappointed, but truly, it is never our intention to cause any trouble to our customers. We truly regret the hassle. We have initiated full refund of the ticket. Refund has been successfully credited back to source account on 19th November 2018. In case amount is not reflecting in your account, kindly contact relevant bank with bank ARN :[protected]. Thanks, Team redBus | |||||
2 Comments | |||||
Comments
67%
Complaints
3897
Pending
279
Resolved
2489
View all 3897 Red Bus reviews & complaints
Domlur Layout, Karnataka, Bangalore, Karnataka, India - 560071
View all Red Bus contact information
From: Thanjavur
To: Coimbatore
Date of journey: 08/11/2018
Travels: A1 Travels
Bus type: A/C Seater/Sleeper (2+1)
Boarding time: 11:50 PM
No of seats: 2
Seat number: 20, 19 not refunded