[Resolved]  Redbus — non operating of bus

Address:

Rasipuram, Namakkal District, Tamilnadu, 637408

From
R.Shanmugam
Rasipuram, Namakkal District, Tamilnadu
PIN 637408.

To
The Chief Executive Officer,
IBIBO Group Pvt. Ltd,
Indiqube Leela Galleria,
5th Floor, #No 23, Old Airport Road,
HAL 2nd Stage, Kodihalli Village,
Varthur Hobli, Ward No: 74,
Bengaluru, Karnataka - 560008

Sub: Non –operating of bus from Chennai to Salem without prior intimation- compensation
Sought for –reg.

Dear sir,

I have booked a ticket from Chennai to Salem to travel on 30.08.2019. My ticket number is TN 9T89142817 PNR No:94K6XJGV. As per the information received scheduled departure at shop number 57, SKM Travels omnibus stand was10.00 p.m. Contact Numbers are given as[protected] [protected] [protected] [protected]. I have reached the said destination by 9.15p.m. The staff available asked me to wait for the arrival of the bus. I have contacted the said numbers to get information for bud details but in vain. No phone could accessible except [protected], the staff also informed me that he was on leave. Under circumstances, I has contacted customer care, but I am not able to get any bus to go to Salem. I was stranded at the bus stand. Finally, staff available at the shop informed me the bus is cancelled, if relief to contact customer care. I made a complaint.