[Resolved] Redbus — non receipt cancelled ticket amount

shrimivas

from Gokak, Karnataka

Address:

Shrinivas Kulkarni, S-1 Super Residency Apt Subhashchandranagar,BELGAUM(Karnatak)

I have booked ticket from belgaum to thane (Mumbai) on 6-6-2019 for the date 7-6-2019 by anand travels, on the same day i have cancelled my ticket, till today i have not received amount or any correspondence regarding this & it is booked through red bus only. Please look into this matter and send my amount.
Passanger name :- shrinivas kulkarmi, age 59
My mail address :- [protected]@gmail.com

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Aug 10, 2019

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Jul 10, 2019

Red Bus Customer Care's response Hi Team,

Thank you for reaching out to us regarding the refund of your ticket no. TN[protected].

The cancellation for your ticket is confirmed on 6th June 2019. Details of the refund are given below:

PO No. :[protected]
Refunded Amount: Rs.2234/-
Refund Reference no.: IGAGHLDML9

Basis the policy of your bank, the amount should have reflected in your account within 7 business days.

If you still did not receive this amount within the expected time, please use the refund reference to know the status of your refund, from the customer care team of your bank.

I hope this response is satisfactory.

For any other questions please write to us at https://www.redbus.in/info/redcare/

I hope I have been able to help you.

Best Regards,
Team redBus

In case you are not satisfied with this response, please send a fresh email with subject as “Escalation” to [protected]@redbus.in.