[Resolved] Redbus — non refund of cancelled ticket

Vipin Valappil

from Ernakulam, Kerala

Address:

Professor, Pharmacy college,Pariyaram Medical College .P.O, Pariyaram, Kannur, Kerala, 670503

Hi,
Please update me the status of my refund. The ticket was cancelled from your end due to non availability of bus. I have managed that difficulty finding a alternative on that day. To add to that now i have to place a request for a refund. The amount is yet to reflect in my account. Do the needful

Reference phone no. [protected]

Ticket no: tn7d67415698

Pnr no: ptr720a075b2

And they never bothered to pick the phone

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Jul 28, 2019

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Jun 27, 2019

Red Bus Customer Care's response Hi Vipin,

Greetings from redBus!

We are sorry that your bus was canceled by the bus operator due to some unforeseen circumstances. The full refund of your ticket TN[protected] Rs 1995 was processed from our end on 15th June 2019. The refund reference id for the same is 5601861706596333503059. Please check with your bank if you have not received the refund yet. Thanks for choosing redBus.

Please feel free to reach us at [protected]@redbus.in for any help in the future.

Regards,
Team redBus.