[Resolved] Redbus — not getting refund

Vishal Wale

from Pune, Maharashtra

Address:

Pune, Maharashtra, 412101

Through redbus, i had booked ticket from pune to indore for[protected] with rajratan tours. I received message that bus got cancelled due to low no of passengers. They give me booking for very next day but again it got cancelled and this time even didn't send sms. Rajratan just called and settled on phone call.

I raised concern with redbus (Tkt #1843514) for the same. But redbus helpline people asked me to send details through mail and then didn't respond.

I again called helpline and sent them mail with all the required details. Still no reply received from them.

Big time frustrated with such a weird behavior. Please help me with correct contact person. My cell no is [protected]

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Nov 19, 2017

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2017

Red Bus Customer Care's response Dear Vishal,

Greetings from redBus.in!

We sincerely apologize for the hassle you had to go through. We would request you to share the ticket id to us on [protected]@redbus.in along with the complete details on the issue. We shall look into it on top priority.

We request your co-operation.

Regards,
Team redBus.