[Resolved] Redbus — online ticket cancellation on same day after booking | |||
Dear sir I'm booked ticket through redbus app on 11th nov at afternoon for 14th nov from pune to dondaicha fair amount rs - 695 and i want to cancel the ticket on same day through app it's showing it's not possible to cancel when i'm ask to customer care they told that it's not in policy of bus operator, i'm check before booking there is no clear communication mention regarding cancellation policy with time period and deduction, after register complain on app helpdesk mail i'd received mail of closing your complain without resolution, still i'm waiting for resolution and cancelation of ticket. Ticket details as below Route - pune to dondaicha Booking date - 11th nov Journey date - 14th nov Ticket number - tmc[protected] Pnr number[protected] Expect resolution of my complain Attached cancellation policy of bus operator which redbus dealing. Was this information helpful? | |||
Dec 27, 2018 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Nov 21, 2018 Red Bus Customer Care's response Dear Jay, Greetings from redBus ! We regret to inform you that this ticket cannot be canceled as cancellation window expired as per bus operator's cancellation policy. Below is the cancellation policy for your reference. You can also refer E-ticket to check cancellation policy. We also like to inform you that cancellation policies are from operator's end and it varies from operator to operator. Cancellation policy can be checked or verified before booking the tickets in our app or website. Time of Cancellation Cancellation Percentage Till 06:30 PM on 14th Nov 100% Thanks, Team redBus | |||
 2 Comments | |||
Comments
I have booked the tickets for going to theni today night. Due to health issues today morning I decided to cancel the ticket but neither the customer call is responding properly to the numbers entered nor the Red bus website is opening the cancellation page. I am totally disappointed. My pnr number is 664152
Reply
Hi
My name is Vinayakumar
When I book tickets with paytm wallet after cancelling the ticket amount will be deposited into my redbus account.
Now I want to transfer my redbus wallet amount into my personal bank account
BANK:SBI
NAME : VINAYAKUMAR
BRANCH :KUSTAGI
A/C NO:[protected]
IFSC CODE:SBIN0017863
My name is Vinayakumar
When I book tickets with paytm wallet after cancelling the ticket amount will be deposited into my redbus account.
Now I want to transfer my redbus wallet amount into my personal bank account
BANK:SBI
NAME : VINAYAKUMAR
BRANCH :KUSTAGI
A/C NO:[protected]
IFSC CODE:SBIN0017863
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