[Resolved] Redbus — Pathetic experience

Tavleen6

from Jammu, Jammu and Kashmir

Address:	Jammu, Jammu and Kashmir
Website:	Redbus. Com

For the first time i booked bus ticket from jammu to manali from red bus. The ticket was costly but i thought bus must be good.. It was told that ac will be given but there was no ac...in that long route bus local travellers were there and the bus was halting every 15 mins.. Our seat was also broken.. It was mentioned that bus will take 12 hrs to reach manali.. But it took 18 hrs... Worst experience.. Plz never yse redbus

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Jul 27, 2017

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Jun 26, 2017

Red Bus Customer Care's response Dear Tavleen,

Greetings from Redbus.in!

We sincerely apologize for the inconvenience caused. We would request you to share the ticket id along with the complete details on the issue faced to us on [protected]@redbus.in and we shall look into the issue on top priority.

We request your co-operation.

Regards,
Team Redbus.