[Resolved] Redbus — payment not refunded | |
I was trying to book tickets in the Redbus app through Google Pay. Payment got debited but tickets were not booked. while enquiring through their customer care. for that Redbus is replying a standard template that the amount has not credited to their account and I will get the money within 2 working days, if not credited I have to check with the bank. Still I have not received the money. Its been almost a month now. I have been writing to Redbus about this the whole time. Since they told me to check with Bank, i even raised a dispute in google pay and there is no revert from them too. on GPay it is showing payment credited to Redbus (attached screenshot for your reference). Redbus Complain Number: 9243655 Was this information helpful? | |
Jul 17, 2019 Complaint marked as Resolved Received the Money on 15th. Red Bus customer support has been notified about the posted complaint. Verified Support Jul 11, 2019 Red Bus Customer Care's response Hi!Greetings from redBus! We understand that for the transaction id:[protected], the amount was deducted from your account. However, it does not reflect as a received payment at our end. We request you to share RRN number/UPI id to [protected]@redbus.in so that we can have a crosscheck. Thank you for contacting redBus. Have a nice day. With regards, Team redBus | |
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Domlur Layout, Karnataka, Bangalore, Karnataka, India - 560071
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on last movement they change bus and don't give you your booked sheet.
when you complaint they are say we are mediator and we don't do any things.