[Resolved]  Redbus — please to cancelled my ticket

Address:Nashik, Maharashtra, 422008

I am mangesh jagtap booked my bus ticket by redbus on 22 sept 2018 (Ticket number (Tin): tmak60276838 from nashik to poona for dated[protected] that tckt trying to cancelled but still i am not able to cancel it

Why they are not refunding my cancellation amount and my request is to please refund my money. Please give me response as soon as possible.

Looking forward for your cooperation and quick response.
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Oct 27, 2018
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Sep 25, 2018
Red Bus Customer Care's response
Dear Customer,

Greetings from all o[censored]s, here at redBus!

Thank you for reaching out to us regarding the refund for your ticket no. TMAK60276838 for your journey from Nashik to Pune on 22nd September, 2018.

During our investigation regarding your complaint, we would like to inform you that the cancellation policy is already expired and we will not be able to process a refund against your ticket. Your understanding in this matter is appreciated.

Once again, I thank you for choosing redBus.

Have a great day!

With thanks,

Team redBus
Complaint comments 

Comments

Dear Red Bus,

I Booked my ticket From Goa to Mumbai of 3 person of Kaloji Travels Dt- 17.09.2018, Ticket No. TM9D87055420. Bus was cancelled due to some issue we have received message from Red Bus Customer Care at 11.00 pm . When I get my refund money or tell me the process's.

kindly reply.

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