[Resolved]  Redbus — problem for the refund.

Address:Etawah, Uttar Pradesh, 206001
Website:www.redbus.com

I booked a ticket from etawah to delhi from redbud for rs 883. But the transaction was failed and i didn't get the ticket. I didn't get my cash back from redbus even after 15 days. I tried to contact redbus by calling the customer care but it didn't connect with the reciever. I lost my money and didn't get the ticket. I is so disappointing from redbus. I want my refund instantly.
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Nov 11, 2018
Complaint marked as Resolved 
My problem for the refund has been soved. Thank you redbus and consumer complaints for helping to initiate the refund.
Red Bus customer support has been notified about the posted complaint.
Verified Support
Nov 10, 2018
Red Bus Customer Care's response
Dear Akshit,

Greetings from redBus !

We regret the inconvenience caused. On checking we see that transaction had failed and ticket was not booked. However amount was credited in our account. Hence we've initiated the refund today. Amount will be credited back to source account in 7 bank working days as per standard banking procedure. We appreciate your kind patience in this regard.

Thanks,
Team redBus
Complaint comments 

Comments

I have a message from redbus that your money will be refunded in 2-7 working days but still not received the refund.Not expected from redbus.
Ticket no.- TMBC73362758
PNR[protected]
Total fare -2520
Refundable -2280

Ref my ticket No. B3M3P9Y3 dated 07.10.2018. from Hyderabad to Hubli.
Bus was cancelled at your end. I have not received my refund amount till to date.

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