[Resolved] Redbus — redbus hire refund pending - booking id vck7pu2gpu

rajesh.rocky88

from Bengaluru, Karnataka

Address:

Chennai, Tamil Nadu, 600125

I initially booked bus in redbus hire and our tour plan was cancelled and i wanted to cancel my booking. I tried calling[protected] but there was no response. And i have sent email to [protected]@redbus.in, bushire. [protected]@redbus.in and persom who helpme for booking praveen. [protected]@redbus.com.

And, i was waiting for refund but i'm getting email and message saying i traveled and asking me to rate the experience. Please update on my refund.

Operator name: 7 horses tours and travels
Bus booked from chennai to thirukadaiyur on apr-12 2018.

+1 photos

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May 29, 2018

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Apr 18, 2018

Red Bus Customer Care's response Dear Rajesh,

Greetings from redBus.in !!!

We sincerely apologize for the inconvenience caused. We would request you to share booking details / ID with us at [protected]@redbus.in and we shall look into the issue on top priority.

Regards,
Team redBus.

Verified Support

Jun 27, 2018

Red Bus Customer Care's response Dear Customer,

Greetings from redBus!

Booking id: VCK7PU2GPU

We are really sorry for the long wait. Upon checking, our bus hire team already contacted you and provide the refund in your bank account.

Regards
Team redBus

Jun 28, 2018

Updated by rajesh.rocky88 Hi Red Bus Customer Care,

Your team has contacted me but the refund has not processed yet and i didn't receive amount. Please check with your team and update correct info.

Thanks,
Rajesh P

Jun 28, 2018

Updated by rajesh.rocky88 How to reopen this compliant. This complaint says resolved.