[Resolved]  Redbus — refund amount

I had cancelled a trip from bangalore to dandeli on 10th august 2018 that i supposed to travel on 11th and return on 13th but, till today i haven't recieved any refund amount which was promised i would get within 4 to 5 businesss days and when i call the customer support the automated thing is not working whenever i press the numbers, its been two weeks please help
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Sep 23, 2018
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Aug 23, 2018
Red Bus Customer Care's response
Dear Aditya,

Greetings from redBus.in!

We sincerely apologize for the inconvenience caused. We would request you to share your ticket id and complete details on the issue faced to us on [protected]@redbus.in and we shall look into it on top priority.

We request your co-operation in this regard.

Thanks,
Team redBus.
Aug 29, 2018
Updated by AdityaKrishna123
Update: No refund has been credited yet, please check again
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