[Resolved]  Redbus — refund amount

My complain is that i booked 2 e ticket from redbus. My journey was 15/10/2018 from gandhidham to ahmedabad in gurjarnagari class. My pnr no. Is g22436770 and trip code is 1000bhjabdexp51. My total bus fair is rs. 384. My journey time was 11:20 a. M. On my travel date. I reached gandhidham bus stand at 11:00 a. M. Amd inquired about my bus from depo incharge of gandhidham told me that bus which you have booked was not come for some technical reason. He told me that you would claim refund of amount of bus faie from gsrtc online. Considering all facts and circumstances i hereby request you to please credit amount of bus fair in my bank account online as earlier possible and oblige. My complete details are under. Name : priyanka mourya adderess: plot no.214 bharat nagar jhulelal society gandhidham kutch mobile no. [protected] email id [protected]@gmail.com
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Nov 23, 2018
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Oct 17, 2018
Red Bus Customer Care's response
Dear Customer,

Greetings from redBus!!!

We apologize for the inconvenience.

We have escalated the issue to the team concerned and will revert to you with an update within 48 business hours.

Thank you for contacting redBus.

With regards,
Team redBus.
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