[Resolved]  Redbus — refund amount on bus cancellation

Address:Hyderabad, Andhra Pradesh, 500081

I have booked the ticket on 3rd october 2017, from vijayawada to hyderabad through red bus app.
On that day i have received the mesaage from apsrtc as "the service has been cancelled so u have to cancel u r ticket at issued portal" so i have done that.
But i didn't receive my total refund money till now.

Tikcet number:tkac11448503
Pnr : 67601264
Mobile number : [protected]
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Dec 20, 2017
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Nov 17, 2017
Red Bus Customer Care's response
Hi Nagar,

Greetings from redBus!

We are sorry to hear about the bus cancellation.

Request you to share us the screenshot of the cancellation message received from the operator to check on the same.

Regards,

Team redBus
Nov 18, 2017
Updated by naga jyothi chitimi reddy
Please go through the screeshot of the cancellation message .
And I have received a call from an Unknown person.
He said that he z calling from Red Bus and asking about my Debit Card Details etc..
He is genuine or not please clarify that..

Complaint comments 

Comments

Please go through the screeshot of the cancellation message .
And I have received a call from an Unknown person.
He said that he z calling from Red Bus and asking about my Debit Card Details etc..
He is genuine or not please clarify that..

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