[Resolved]  Redbus — refund

Address:Chennai, Tamil Nadu, 603002
Website:Redbus

I have cancelled my tickets and still my money is not refunded to my credit card. When i kept calling customer care they are least bothered and kept saying it can't b refunded to credit card. Where should i escalate this to get my refund amount of 2688.

I request the customer care to respond properly. And rebus s going worse nowadays. They want us to go back of them 1000 times to get one refund
Cancelled date :11 july 2017
Travel date :14th july 2017
Ticket number:tk7r92468459
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Aug 25, 2017
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Jul 23, 2017
Red Bus Customer Care's response
Dear Aananthy,

Greetings from redBus.in!

Ticket ID : TK7R92468459

We would like to inform you that the refund for the above ticket has been initiated on July 11, 2017 and the same should have reflected by now. We would request you to get in touch with your bank with the below mentioned ARN if still the problem persists.

ARN : 74056637193719200814308

We thank you for your co-operation.

Regards,
Team Redbus.
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