[Resolved] Redbus — refund

theertharaja

Address:	Bangalore Urban, Karnataka, 560100
Website:	RED BUS

Myself theertharaja b e i did transaction from my account while booking bus ticket from bengaluru to shimoga so the money had been deducted from my account but the ticket didnt generate. So i did transaction on 10 th jan 2018 still i didnt get my back. I did transction through tez app. I contacted the redbus no use please help me get my money back. I want to know the status of it. Here below are the some information.
Email id : [protected]@gmail.com
Phone number: [protected]
Transction number is:[protected]
The pg reference number is 42503073.
Upi id:[protected]

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Apr 20, 2018

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Mar 11, 2018

Red Bus Customer Care's response Dear Customer,

Greetings from redBus!!!

This is regarding the refund status of your transaction[protected]. With reference to your below email, we would like to inform you that the refund amount of Rs. 455/- was processed on 10th January 2018 to your account/card. The PG reference number is 42503073.
Hence, request you to kindly get in touch with UPI team on contact.[protected]@npci.org.in with the reference number.

Thank you for writing to us.

Regards,
Team redBus

Hence, request you to kindly get in touch with UPI team on contact.[protected]@npci.org.in with the reference number.
In case you have any further queries, please revert on this email and our system will automatically re-open your ticket.
You
will shortly be receiving a sur