[Resolved]  Redbus — refund

I have try booked one ticke from chennai to paramakkudi dated on 12.01.2019 (Journey date 14.01.2019 from my cell no.[protected]

Ticket is not booked but amount is 1173. Debited my account,. I contect your red bus customer care. He told me that next 2 working days credit my account. Above 9 days above not yet credit my account. You will refund or not

Regards
Kannan m
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Feb 22, 2019
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Jan 21, 2019
Red Bus Customer Care's response
Dear Muthalagukannan,

Greetings from redBus!

We are sorry that your transaction[protected] was not successful due to some rare technical glitches at the payment gateway. We have not received the amount of your transaction. In this case, your bank will auto process the refund to your account. We request you to check with your bank if you have not received the refund yet.

For any further help, please feel free to reach us at [protected]@redbus.in.

Regards,
team redBus.
Complaint comments 

Comments

I booked the tocket in redbus for orange travels from mysore to chennai for 2nd jan 2019.The bus operator cancelled the bus. Till. now j didn't receive the ticket. 7 working days are over.

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