[Resolved] Redbus — refund | |||
Sir Reference : transaction id [protected] With reference to above i had booked my ticket to bengaluru through your weight and i received an sms from my bank saying that the amount of rs.682.50 had been deducted from my account but i did not get any ticket details from bus operator, and immediately again i have received message from red bus saying that my transaction was failed and refund of the amount is processed, would get within 5 to 7 working days. But i have been waiting for the past one week to get my refund. Please do the needful asap. Regards Dv. Senthilkumar Was this information helpful? | |||
Oct 10, 2019 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Sep 09, 2019 Red Bus Customer Care's response Hi Senthilkumar, Greetings from redBus! We regret the inconvenience. On checking we see that transaction had failed and refund was processed from our end on 27th August 2019. Refund is complete and it is credited back to source account. We request you to contact relevant bank with below mentioned ARN to check refund credit details. Bank ARN:[protected] Bank refund reference number:[protected] Thank you, Team redBus | |||
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I tried to book Volvo bus. Amount was deducted from my account but ticket was not booked. I didn't got seat no. Or anything. It has been more than 15 days I didn't get my refund back.
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