[Resolved]  Redbus — refund

Address:600119

I have cancelled my book ticket NO:- TNAM57986173
Mayiladuthurai to Chennai Oct 28 10:35 pm
I called customer care more than 5 times and if I asked about the refund they are disconnecting my call and not responding properly

I need my refund amount to be credited to my redbus wallet since I have blocked my credit card from which the ticket has been booked
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Dec 15, 2019
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Nov 14, 2019
Red Bus Customer Care's response
Hi,

Greetings from redBus!!

We regret the poor experience with support team. On checking we see that refund of Rs 1326 was processed back to payment source on 26th October 2019 and refund process is complete. We regret to inform you that refund cannot be processed to redBus wallet. We request your kind understanding in this regard. We promise to serve you better going forward.

Thank you,
Team redBus
Complaint comments 

Comments

Refund my money.
1.Seat not conform
2. Uncomfortable bus.
3. No management

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