[Resolved] Redbus — refund for ticket

1 Review
Navi Mumbai, Maharashtra, India
 Anu2608 on Mar 22, 2019
I have booked a bus ticket on 13-03-19 from thane to bhopal for journey date 15-03-19. The ticket cost me around rs1500 and payment has debited from my account but ticket didn't issued. So, i raised a complaint for refund and they mention that they will get back to me within 24 hrs to resolve the issue but after that i didn't get any call they just close the issue from their end. Then i reraise that complaint and its been 1week i neither get any refund till date nor i know the status of my complaint.
Complaint marked as Resolved Apr 25, 2019

Complaint Status

[Mar 22, 2019] Red Bus customer support has been notified about the posted complaint.
Verified Support
Red Bus Customer Care's response, Mar 23, 2019
Dear Customer,

Greetings from redBus !!

We regret the inconvenience. Kindly share your concern in detail with us at [protected]@redbus.in mentioning the email id used for booking ticket. We will check and resolve your complaint at the earliest.

Awaiting for your response.

Team redBus
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    Redbus - refund for ticket