[Resolved] Redbus — refund get credited to wallet and not to the bank account | |
I had booked ticket for four from rishikesh to delhi for 23 march 2019 but later cancelled it due to change of plan. While cancellation i had chosen the option of getting the refund money to my account still it got credited into the wallet. Please transfer the refund amount to the bank account as soon as possible since i'm not a frequent traveller and will not be able to use it. Also this is highly unethical practice on the part of red bus.
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May 6, 2019 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Apr 03, 2019 Red Bus Customer Care's response Dear Customer, Greetings from redBus !! On checking we see that while cancelling the ticket refund to wallet option was selected at your end. Hence it got credited to redBus wallet. We regret to inform you that as per terms and condition redBus wallet amount cannot be transferred to bank account. Thank you, Team redBus | |
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