[Resolved]  Redbus — refund is not credited

I booked ticket from nagercoil to coimbatore on28-07-19. But the payment is done and ticket is not given. They said refund will be credited within 7 days but refund is not credited yet.
Req. Id : 9750788
Njk travels
Sunday, 28 jul at 10:00 pm
A/c sleeper (2+1)
Passenger name: alfiya pauline, f 18
Total fare : 803.55
Please refund it as soon as possible and give information about the transaction process.
Thanking you.
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Sep 6, 2019
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Aug 06, 2019
Red Bus Customer Care's response
Hi Alfiya,

Greetings from redBus!

We did validate the complaint details of case ID: 9750788 and please be informed that the amount of Rs. 803.55/- was successfully refunded from redBus end on July 26, 2019, against the refund reference number:[protected].

Please cross-check with your respective bank for the same.

For any further assistance, you can reach out to us at '[protected]@redbus.in' and we are here to help!

Thanks and regards,
Team redBus!
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