[Resolved]  Redbus — Refund is not credited. To my bank account customer care behaviour was so bad

I booked my ticket on 7/10/2022 from Madurai to Chidambaram ticket no - TRB[protected] l cancelled my red bus ticket and refund initiated by red bus but till now refund amount not credited to my bank account. I contacted both red bus and my bank but no positive response seen. I feel red bus is the one to take it forward and resolve my issue, but I see very casual approach and no customer satisfaction behaviour. Even red bus ticket cancellation itself shows amount not credited to my bank but they say it’s already processed from their side and suggesting me to contact bank and get it resolved. The customer care executive behaviour was too bad.