[Resolved]  Redbus — refund issue

Address:Mewatipur, Near civil hospital, Gorakhpur, Uttar Pradesh, 273001

I had booked a bus from noida to gorakhpur and tha bus operator name was amar travel and he cancelled the bus on that date and my journey date was 1st june. I receive the msg
Your refund request of rs 1740.00 against proposal no: [protected] received from ibibo group private limited has been processed on your card, and will reflect in your account within 10 working days. But till now the money has not been reflected in my account. One month is going to be end but my amount is still pending. Plz try to resolve my problem.
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Jul 28, 2019
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Jun 27, 2019
Red Bus Customer Care's response
Hi Zeeshan Tanveer,

Greetings from redBus!

We are sorry for the trouble caused to you. We are not able to fetch the booking details with the given information. Please share the booking details with us at [protected]@redbus.in to help you with it.

Regards,
Team redBus.
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