[Resolved] Redbus — refund issue

jshivam

Address:

B-5 CENTRAL UNIVERSITY OF RAJASTHAN, KISHANGARH, AJMER, RAJASTHAN, Ajmer, Rajasthan

Sir,
I want to tell that i have booked my ticket on 7/03/2020 from radhika travel via red bus. My journey was from jaipur to lucknow. But i have cancelled my ticket on 8/03/2020 around 10:00 am by the bus operator because you have mentioned that cancellation policy is only in hand of bus operator and he cancelled my ticket on 8/03/2020 and he said that he has refunded my money to red bus but according to you i have travelled so you have not given any refund to me till now. So sir please solve my issue because i am student and this money is to big for me and kindly take the appropriate action.
I have attached my cancelled ticket by the radhika travel.

Thank you.

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Apr 18, 2020

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2020

Red Bus Customer Care's response Hi Shivam,

Greetings from redBus!

We did check the details and regret any hassles caused due to last-minute cancellations. You did mention that the ticket details are attached, however, we are unable to fetch the same for further assistance on this.

You are requested to revert the booking details via [protected]@redbus.in and we are here to help.

Note: We never ask for UPI PIN or Account details over the phone. Please do not share the same.

Thanks and regards,
Team redBus!