Redbus — refund issues

 
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A/701 mahavir dham , pleasant park, Mira Bhayandar road.Mira road east., Mumbai, Mumbai City District, Maharashtra, India
 s4shetty96 on May 17, 2019
I had booked 16 tickets mumbai - manglore - mumbai which i had cancelled exactly a week back. I haven't received the refund for that and also i'm not able to contact the customer care as the line gets disconnected on it's own. The total amount to be refunded is 32717 from 2 users but the payment is from same account so please look after it and reply soon.

Complaint Status


[May 19, 2019] Red Bus customer support has been notified about the posted complaint.
Verified Support
Red Bus Customer Care's response, May 24, 2019
Hi Customer,

Greetings from redBus!

Something like this shouldn't have happened. We're extremely sorry for any inconvenience caused. Please share the ticket details along with your concern to [email protected] and we'll look into it.

Thank you for contacting us.

Team redBus.
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    Redbus - refund issues