[Resolved]  Redbus — refund money

Address:Chennai, Tamil Nadu
Website:Redbus.com

My name is kalidoss, i have booked ticket at 12/1/19 in redbus web from chennai to mannargudi journey date 13/01/2019 but i wrongly booked ladies seat, so the bus operator did not accept that so i got out from the bus, i didn't travel at that bus, so kindly refund my money.
Pnr no. Aptj1cm51t580,
Ticket : tn2e12545872
My contact no. +91 [protected], [protected]
Mail : [protected]@gmail.com
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Feb 23, 2019
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Jan 14, 2019
Updated by Muthukumar MK
Ticket amount Rs.665

Verified Support
Jan 20, 2019
Red Bus Customer Care's response
Dear Customer,

Greetings from all o[censored]s, here at redBus!

Thank you for reaching out to us regarding the issue faced with your ticket no. TN2E12545872.

We are really sorry for the inconvenience. Upon checking with the bus operator they have provided an alternative arrangement and you have completed the journey. Hence, we won't be able to provide any refund.

For future journey please book the correct ticket and check all the details before booking ticket.

Once again, I thank you for choosing redBus and hope you accept my sincerest apologies.

Have a great day!

With thanks,
Team redBus
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Ticket not booked but money has been deducted from account

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