Redbus — refund not credited for unbooked ticket

 
1 Review
India
 Sumantrm on Nov 11, 2019
I tried book a ticket from Mumbai to Dharwad on 24th Oct 2019 for journey on 26th Oct. Though money got deducted from my account, ticket was not booked. When I had called customer care, it was told that money would get credited within 7-10 working days. But it has not been credited yet.

Please find attached image of successful payment receipt.

Details :

Transaction UPI ID :[protected]

Details: UPI/[protected]/ICI8bfc4b16ef6a45d7ae81add34ffa83ca/24/10/2019 17:30:44/[protected]@paytm/[protected]@icici/Debit

Amount : 1, 304.00

Date and Time :[protected], 17:30:44

Complaint Status


[Nov 12, 2019] Red Bus customer support has been notified about the posted complaint.
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    Redbus - refund not credited for unbooked ticket