[Resolved]  Redbus — refund not given

Ticket no: tmdp22069780
Pnr no: ts[protected]pkok/ored346395/thanjavur to hyderabad (H16) was cancelled by the bus operator due to vehicle breakdown. I received confirmation on 7th jan'19 that refund would be credited to my account within 2 days. Till now there is no refund. This is not correct. It is hard earned money of passengers. If there is no refund then i will approach consumer court for grievance.
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Aug 8, 2019
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Jul 08, 2019
Red Bus Customer Care's response
Hi,

Greetings from redBus!!

We regret the inconvenience caused & we're sorry for the delay in sharing the resolution. On checking we see that refund of Rs 1092 for ticket id TMDP22069780 was initiated back to source from our end on 22nd February 2019. It should have been credited back in your account. In case it is not reflecting in your account, kindly contact relevant bank with bank ARN: 74056639054905310035231. Bank will share the refund status with you.

Thank you,
Team redBus
Complaint comments 

Comments

Hi i booked a ticket from chennai to ooty. For certain reasons i cancelled my ticket but my amount went to my redbus wallet. Kindly transfer it to my account.
My ticket Number : TN2C18271412
My A/c No : [protected]
Ifsc code : KKBK0000469

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