[Resolved] Redbus — refund not issued | |
Hello sir... I am arvind singh from bahraich... On 18dec 2017 i had booked a ticket on redbus with registered mobile number [protected]... Due to some inconvinience the ticket was not booked but the amount of rs 825.20 was debited from my dbs bank account... I contacted redbus but they told me that they didnt receive the money but as per bank records money was debited to redbus with transaction id[protected]... It is more than 1 month and i contacted bank and redbus several times but still my problem is not resolved... Plzz resolve my issue asap. Thank you Arvind singh [protected] Was this information helpful? | |
Feb 20, 2018 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Jan 20, 2018 Red Bus Customer Care's response Hi Arvind, Greetings from redBus!!! We checked the transaction history again. And we are sorry to inform you that the money that is deducted from your account has not reached redBus. The transaction would have failed at your bank’s end. Kindly contact higher management of relevant bank for assistance. Thank you for contacting redBus. Team redBus. | |
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